#TechnicalWriting #SoftwareDocumentation #Documentation #4doc #Diataxis: "4doc is much better than 5para: I’ve never read a halfway-decent 5-paragraph essay but I’ve read plenty of good 4doc pages. Even so, it still leads to the same kind of “this is the only way” thinking. People use the model even when it’s not the right choice and they don’t vary up the format even when they should.

My specific issue is that the model is not universal and it’s not comprehensive."

https://www.hillelwayne.com/post/problems-with-the-4doc-model/

My Problem With the Four-Document Model

Two universal facts about user documentation: Documentation is really important. We are really bad at writing it. We don’t have good theories on what makes for useful documentation. That is except for the four document model, or Diátaxis.1 I’m glad that people use it. I’m also a little frustrated that people use it even when its inappropriate. My problem is that it’s not a universal or comprehensive model: there’s a lot of documentation people need to write that doesn’t neatly fit the model.

Hillel Wayne