“The infusion of optimism—whether it comes in the guise of some of these techniques that are a little bit shady or not—is really valuable”
Complicated real-talk from @cydharrell in this wonderfully in-depth look at the shallow legacy of Design Thinking by @rebackermann
https://www.technologyreview.com/2023/02/09/1067821/design-thinking-retrospective-what-went-wrong/