Mike Fraser

@mikefraser
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26 Posts

How technology can transform business

https://mikefraser.me

Met a CEO last week drowning in vendor chaos.

Great Salesforce partner, difficult Sitecore partner.

Result? Everything crammed into Salesforce. Slow system, high costs, poor UX.

The lesson: good vendors in wrong roles still create bad outcomes.

https://mikefraser.me/articles/when-IT-vendors-lead-you-down-the-wrong-path.html

Mike Fraser - When IT vendors lead you down the wrong path

Does the journey really matter more than the destination?

One in three CEOs admit they're uncertain where to invest their digitalisation budget for maximum value. Yet 55% still believe investing in new technologies makes sense, even without clear returns...

https://www.consultancy.eu/news/10468/1-in-3-ceos-unsure-about-digital-transformation-roadmap

1 in 3 CEOs unsure about digital transformation roadmap

A third of CEOs surveyed reported being uncertain where exactly they should invest their digitalization budget in order to best create additional value.

Consultancy.eu

E-mail can't be trusted. We've known that for a while.
Video can't be trusted. We're realising that now.

Wired now show just how bad cyber crime can get:
https://www.wired.com/youre-not-ready/

You're Not Ready

Seems bad out there. Unfortunately, it can always get worse. From evil hacker AI to world-changing cyberattacks, WIRED envisions the future you haven't prepared for.

WIRED

Scamming is big business

$16.6 billion stolen in 2024, up 33% from year before.

National Elder Fraud Coordination Centre is working with private and public to help

https://www.washingtonpost.com/business/2025/05/16/166-billion-scam-losses-new-record

Scam losses hit almost $17 billion. The fix is bigger than self-help.

A new nonprofit, the National Elder Fraud Coordination Center, seeks to tackle the crisis of scams and cybercrime with private- and public-sector partners.

The Washington Post

Daisy from O2 is a bot answering fraudsters’ calls, keeping them talking to waste their time

https://www.o2.co.uk/inspiration/the-drop/meet-daisy-the-scam-fighting-ai-bot

AI Scam Adviser – Meet dAIsy, the scam-fighting AI bot

Meet dAIsy, our scam-fighting conversational AI bot. Here to help you beat the scammers without lifting a finger. Read how dAIsy is the ultimate scam protection.

“The business doesn’t have a strategy.”

“We are a technology company.”

These are common responses when I emphasise the importance of aligning our technology strategy with our business goals.

Technology is not the end goal, it is the enabler.

To drive meaningful impact, start by understanding where the business wants to go.

Only then can you shape a technology strategy that accelerates those ambitions.

#knowledgeworkers #techleads

Lead with vision, not just with tools.

Strategy starts with purpose, not platforms.

Let technology accelerate your impact, not set your direction.

#knowledgeworkers #techleads

Technology is not the strategy, it is the enabler.

Your real edge lies in how you empower teams to solve business problems and create value.

Let tech accelerate your business strategy, not define it.

#knowledgeworkers #techleads

Mike on Substack

Meeting scribe Distil meetings into concise summaries including discussion topics, key takeaways, and action items. (Source, Anthropic) Replace the example meeting notes with yours… ——————————————————————————— System Your task is to review the provided meeting notes and create a concise summary that captures the essential information, focusing on key takeaways and action items assigned to specific individuals or departments during the meeting. Use clear and professional language, and organise the summary in a logical manner using appropriate formatting such as headings, subheadings, and bullet points. Ensure that the summary is easy to understand and provides a comprehensive but succinct overview of the meeting’s content, with a particular focus on clearly indicating who is responsible for each action item. User Meeting notes: Date: Verona, Italy - Late 16th century Attendees: - Lord Capulet (Head of the Capulet family) - Lord Montague (Head of the Montague family) - Prince Escalus (Ruler of Verona) - Friar Laurence (Religious advisor) Agenda: 1. Address the ongoing feud between the Capulet and Montague families 2. Discuss the secret marriage of Romeo Montague and Juliet Capulet 3. Develop a plan to bring peace to Verona 4. Address the tragic deaths of Romeo and Juliet Discussion: - Prince Escalus opened the meeting by expressing his grave concern over the long-standing feud between the Capulet and Montague families. He admonished both Lord Capulet and Lord Montague for the recent violent clashes that have disturbed the peace in Verona’s streets. The Prince warned that further violence would result in severe consequences, including heavy fines and potential exile for the perpetrators. - Friar Laurence then broached the topic of the between Romeo Montague and Juliet Capulet, which had taken place under his guidance. Lord Capulet and Lord Montague evidently had not known about it, and reacted with anger and disbelief. However, Friar Laurence urged them to consider the profound and tragic love shared by their children and the potential for this love to heal the rift between the families going forward. - Prince Escalus proposed a formal truce between the Capulet and Montague families. He demanded that both sides lay down their arms and cease all hostile actions against one another. The Prince declared that any violation of the truce would result in severe punishments, including the possibility of exile or even execution. Lord Capulet and Lord Montague, recognizing the wisdom in the Prince’s words and the necessity of peace for the well-being of their families and the city, grudgingly agreed to the terms of the truce. - The meeting took a sombre turn as the tragic deaths of Romeo and Juliet were addressed. Friar Laurence recounted the unfortunate series of events that led to the young lovers taking their own lives, emphasizing the devastating impact of the families’ hatred on their innocent children. Lord Capulet and Lord Montague, overcome with grief and remorse, acknowledged that their blind hatred had ultimately caused the loss of their beloved children. - Prince Escalus called upon the families to learn from this heart-breaking tragedy and to embrace forgiveness and unity in honour of Romeo and Juliet’s memory. He urged them to work together to create a lasting peace in Verona, setting aside their long-standing animosity. Friar Laurence offered his support in mediating any future disputes and providing spiritual guidance to help the families heal and move forward. - As the meeting drew to a close, Lord Capulet and Lord Montague pledged to put an end to their feud and work towards reconciliation. Prince Escalus reaffirmed his commitment to ensuring that the truce would be upheld, promising swift justice for any who dared to break it. - The attendees agreed to meet regularly to discuss the progress of their reconciliation efforts and to address any challenges that may arise.

Substack

Emoji encoder

Convert plain text into fun and expressive emoji messages.

https://substack.com/@mikefraser/note/c-111089965

Mike on Substack

Emoji encoder Convert plain text into fun and expressive emoji messages. Copy this prompt into your Generative AI to try it for yourself. —————————————————————————————- System Your task is to take the plain text message provided and convert it into an expressive, emoji-rich message that conveys the same meaning and intent. Replace key words and phrases with relevant emojis where appropriate to add visual interest and emotion. Use emojis creatively but ensure the message remains clear and easy to understand. Do not change the core message or add new information. User Tariffs are the world’s way of saying, “Sure, you can bring your stuff in, but it’ll cost you!” It’s like a global game of Monopoly, except everyone wants to be the banker. ———————————————————————————————

Substack