The leader of the Black Basta ransomware group employed a trusted, experienced cybercriminal actor who went by the nickname Tinker. Tinker, who worked for the infamous Conti ransomware group, could quickly drum up phishing content aimed at stealing VPN creds and analyze stolen data to figure out how much an organisation might pay in ransom. Tinker knew how to run criminal call centers to social engineer victims into installing remote access software. More here from Intel 471's Adversary Intelligence team: https://intel471.com/blog/a-look-at-tinker-black-bastas-phishing-fixer-negotiator
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