Darren Hood

@darrenhood
20 Followers
9 Following
426 Posts
UX practitioner since '95, adjunct professor, conference speaker, podcaster, author. Syracuse, Kent State, and Michigan State alum. Opinions are my own.

The fact that the UX world is overrun with self-proclaimed "design leaders" with very little to no actual experience in the discipline should have been, at its onset, and continue to be a MAJOR RED FLAG!!!

#ux #realuxtalk

You've heard of hear no evil, see no evil, and speak no evil, but what do spaghetti, spitballing, and harebrain ideas have do to with these metaphors AND how does it pertain to UX? Check out a summary of a recent World of UX podcast episode on the KaizenUX Blog — "UX Maturity and The Three Wise Monkeys."

https://link.kaizenux.design/Bjjj6V

UX Maturity & The Three Wise Monkeys

by Darren Hood

Medium

Episode 305 of The World of UX is now available!

As part of a segue into the current series, Darren shares thoughts on his personal journey and development, offers insights into the development and perceptions of early-career UXers, and shares news about CareerFoundry, all as they pertain to UX maturity.

https://link.kaizenux.design/woux305

UX Potpourri (on UX Maturity)

Some people APPEAR to be "on top," but you can tell they're not.... because they NEVER pull anyone "up."

They CAN'T (incapable) and WON'T (unwilling, even if they could).

#ux #realuxtalk

Resharing my most viewed blog post of all time, with over 20,000 views. Check out my UX Research Book Recommendations List on the KaizenUX blog.

https://link.kaizenux.design/pKRzy3

Darren Hood’s UX Research (UXR) Book Recommendation List

by Darren Hood, MSUXD

Medium

Happy Monday, everyone! Starting off the week sharing a story about the cost of using dark patterns and failing to respect the customer base.

https://9to5mac.com/2026/03/13/adobe-to-pay-75-million-settlement-for-making-it-too-hard-to-cancel-subscriptions/

Adobe to pay $75 million settlement for making it too hard to cancel subscriptions

Adobe has agreed to a settlement with the US DOJ worth $150 million, including a $75 million fee and $75 million in free services for users.

9to5Mac

Ever heard anyone downplay someone's take or presentation, claiming that the person neglected to share HOW to do what they're talking about?

If so, you're being played for a fool.

Episode 304 of The World of UX is now available!

Ever heard someone claim to know their users? When you get into the weeds, you always find out that they don’t. More critical, however, is how well UX professionals understand the various states and mental models that represent their customers. Today, Darren discusses the importance of understanding these factors and how they relate to overall UX maturity.

https://link.kaizenux.design/woux304

Episode 304: UX Maturity and User State Awareness

Resharing Episode 248 of The World of UX, a talk from the 2024 Global CXM 360° Virtual Conference at Michigan State University, focusing on the benefits and potential impact available through leveraging a SWOT analysis for UX efforts.

https://link.kaizenux.design/woux248

Episode 303 of The World of UX is now available!

Ever heard of the three wise monkeys? This week, Darren uses the idiom reflective of Mizaru, Kikazaru, and Iwazaru to show what happens when heuristics and usability aren't active parts of UX efforts. Tune in for the explanation and an announcement about the show.

https://link.kaizenux.design/woux303

UX Maturity and The 3 Wise Monkeys