Not because we aren't -trying- to do what's asked of us, most of the time... But because what is asked of us is literally made impossible.
Thinking of and using my own immigration situation as an example: It is a legal requirement that, in order to visit the foreign police, I have to make an appointment using the online system. I can only go on certain days during certain hours, and I cannot make an appointment for another reason (even if by accident because maybe I don't understand the difference between two very similarly named options).
However!
When the system isn't working and no one is doing anything to fix it (and honestly, it was likely sabotaged from within) for months on end... And they won't answer phone calls or respond to emails and they won't give you an appointment through any other means except that online appointment system...
... What choices do you have other than to start doing things vaguely illegally?
And that's only the beginning of this issue, that's only a small little moment that can drive a person to desperation. Being told that you need to do something, trying to do that thing, and then never being able to because people won't let you? That creates a sense of urgency because your time keeps ticking down... and sometimes expires, leaving you in a realm of being "illegal" because you're not able to do things "correctly" because the whole system isn't allowing you to.
The further you delve into looking at immigration procedures, the more absurd it becomes. The more ridiculous the information they ask of you, the more unable you might be (or actually are) to acquire it... How you get what you're asked to get and then they change it on a whim, how new laws are introduced whenever they want to curb shit...
There's so, so, so much.