@akamran Update: We're sorry to inform you that there were service interruptions for about 30 minutes for some users. The issue is fixed now. We are still investigating why this happened to make sure it does not happen again. We apologize for any inconvenience, but can confirm that no emails were lost.

@NoraBell Update: We're sorry to inform you that there were service interruptions for about 30 minutes for some users. The issue is fixed now. We are still investigating why this happened to make sure it does not happen again. We apologize for any inconvenience, but can confirm that no emails were lost.

@liamthexpl0rer Update: We're sorry to inform you that there were service interruptions for about 30 minutes for some users. The issue is fixed now. We are still investigating why this happened to make sure it does not happen again. We apologize for any inconvenience, but can confirm that no emails were lost.

@akamran My apologies, there's a technical issue, we're fixing it right now.

@NoraBell My apologies, there"s still an issue, we're fixing it right now.

@liamthexpl0rer Hi there, we've had a short technical issue of about three minutes. Everything is up and running again. We apologize for the inconvenience.

@drwho @th @whvholst It's important to also move to Spam, not just report as Phishing (these are two different systems). Thank you! Would be curious to hear an update in two weeks! 🙏🏼

@drwho @th @whvholst We just added a new learning filter. Please keep moving the emails to the right folder. This will improve in 1-2 weeks.

@badger3 Please disable battery optimization for the app to receive push instantly & restart the notification service (or your device). If this does not help, try to lock the Tuta app such that it continues to run in the background regardless. This is needed as we don't rely on Google Push, but have built our own service to protect your privacy.