Community Associate

We are looking for The Open Home Foundation is looking for a Community Associate based in Europe to join our Community Department. This is the job for someone who lives and breathes community. Someone who sees a great story and immediately wants to tell it. Someone who gets genuine satisfaction from sending the perfect piece of swag to someone who just made their first contribution. Someone who thinks "how do we make this person feel like they belong here?" and then actually does something about it. Together with the Community Manager and the broader Community Department, you will help to bring the Open Home communities to life, online, at events and everywhere in between. You will help run our social media presence (specially our Discord!), support conferences and meetups, coordinate swag, produce online events, and most importantly, find and tell the stories that make this community so special. What you are going to do - Community Storytelling: Write engaging community content by finding, developing, and telling the stories that bring our community to life (contributor spotlights, project showcases, "how I got started" features). Help create a recognisable community voice across the board. - Discord and Community Connection: Be an active, genuine daily presence in our Discord server (welcome new members, answer questions, plans events such as AMAs or watch parties, spot content that can be turned into content/community highlights and work with moderators to help maintain a healthy, welcoming server environment that reflects our values). - Social Media: In coordination with the Digital Marketing Manager, manage and grow our social media presence across key platforms, keeping content consistent, engaging, and genuinely reflective of who we are - not just posts to fill a calendar but content that sparks real conversation. - Events and Conferences: Support the Events Manager in delivering conferences, community meetups, and our presence at industry events like IFA, including the practical aspects (logistics, communication, platform setup, promotions and recaps). This will involve logistics support for both online and in-person events, including travel - Swag and Recognition: Support our contributor recognition programme, help develop new swag ideas that people actually want then help the Community Department make sure the right things get to the right people at the right time. - Video (Bonus Points): Showcase community videos, event recaps, social reels, tutorial content, there is no shortage of things to make. What you need to have Experience - 2 to 3 years of experience in a community, social media, content, or communications role, or something else that has genuinely prepared you for this. - Demonstrable experience managing social media accounts with real engagement, not just follower counts. - Hands-on experience with Discord, whether managing a server, moderating channels, building community, or just being deeply embedded in one. - Some experience with events, whether that is helping organise them, running them, or just being the person who always ends up making things work on the day. - Experience keeping things organised enough to keep multiple things moving at once without dropping the ball, but relaxed enough to roll with it when things change. - Video editing experience is a genuine plus. - Professional Fluency in English: Excellent written and verbal communication skills in English. - European Residency: You must be currently based and eligible to work within Europe. It would be great if you also have - Experience working in or with open source, tech, or community-driven organisations. - A passion for smart homes and automation. - Experience as a Home Assistant user. What we offer you The Open Home Foundation is a fully remote organization that uses Remote to employ people from all over the world. You will be a normal salaried employee in your country. This is a full-time position for 40 hours per week. Because we are a fully remote company, there is no fixed schedule. For the purpose of team communication, we do try to ensure at least 3 hours of overlap in the workday. You will report to the Community Lead, who is based in the UK. Core to the establishment of the Open Home Foundation was the well-being of the people building the future of the smart home. We will provide all the benefits required by the country you reside in. However, we also want to make sure all our employees, regardless of country of origin, get at least a minimal set of benefits, including: - Twenty-five days of paid time off. - Fourteen days of paid sick leave if your country/laws treat them as unpaid. - A budget for your work hardware once you start. After three years, you may keep this equipment for personal use. - A 50% contribution to your internet connection fee at your home workspace. - One day every two weeks to work on your personal projects. - If you are currently working on Home Assistant-related side projects, you can spend work time maintaining them. When first offering a position to a new member, the Open Home Foundation aims to provide a total compensation package that matches the 75th percentile for the new hire's role, seniority, and local market rates. For a Community Associate in our primary operating countries, the approximate yearly compensation will be the following: - Netherlands: 54.000 EUR - UK: 42.000 GBP - Spain: 39.000 EUR - Portugal: 35.000 EUR - Italy: 40.000 EUR - Other countries: compensation can be discussed during the first interview. These figures may be adjusted based on experience, qualifications, and work hours. About us The Open Home Foundation is a non-profit organization based in Switzerland, with the objective of fighting for the fundamental principles of privacy, choice, and sustainability for smart homes. It does this by supporting the development of open-source projects, and open connectivity and communication standards. A big part of this is Home Assistant https://www.home-assistant.io/, the biggest https://github.blog/news-insights/octoverse/octoverse-2024/#the-state-of-open-source open-source project in number of contributors, used by over two million households, but the Open Home Foundation also owns or collaborates with other projects important to promoting privacy, choice, and sustainability in the smart home, like: - Open hardware tools (e.g., ESPHome https://esphome.io/, ESP Web Tools https://esphome.github.io/esp-web-tools/). - Open standards (e.g., Python Matter Server https://github.com/home-assistant-libs/python-matter-server, Z-Wave JS https://github.com/zwave-js, ZigPy https://github.com/zigpy/zigpy, BTHome https://bthome.io/, Improv Wi-Fi https://www.improv-wifi.com/). - Open voice (e.g., Rhasspy https://github.com/rhasspy/rhasspy, Wyoming Protocol https://www.home-assistant.io/integrations/wyoming/, Piper https://github.com/rhasspy/piper). - Music Assistant https://www.music-assistant.io/. The recruitment process 1. Apply for the role. 2. Our HR team will review your application. 3. Interview with HR. 4. Interview with the team. 5. Interview with the manager. 6. Offer. 7. Join our team!