2 weeks ago, girlfriend and me took a #nighttrain from Berlin Südkreuz to Budapest (EN 40457). On paper a 12 hour ride (20:25 - 08:29), in reality we arrived after 10 in the morning, since the train just stood around in Bratislava for at least an hour ("something with the rails" according to the conductor) and we started out with a >30minutes delay from Berlin.
I requested compensation through the #ÖBB -bot (which worked very well actually) and got a reply later on: denied, system says no, you arrived with less than an hour of delay.
What I noticed during our ride, is that somewhere after Břeclav (Czechia), our train state in the DB app stopped updating and it didn't take our Bratislava-delay into account anymore.
