@Aspiedan To gain access to doctor/nurse, I have to begin by phoning them at 07:59:59... It gets worse from then on. All I want to be able to do is to request an appointment via email, where I can think carefully about what I say before I send it.
The 'triage' process violates my autistic routines, and my physical disabilities make it difficult to just 'call in' to try to get seen.