Coleman LaingBethesda.net needs to upgrade from 2008 & get with the times.
A support ticket is eventually expired & there's no delete option for an expired ticket, well for a US citizen.
Personal Information Protection & Electronic Documents Act (PIPEDA) Canada’s federal private-sector privacy law, regulating how businesses collect, use, & disclose personal information during commercial activity.
So every time a ticket is expired I invoke PIPEDA to clear my ticket history?