K4M0FApr 9
jolla

Brilliant news! We’ve set the course and left the dock, with the majority of Jolla Phone Batch #1 pre-orderers now paid and locked in for delivery starting July 8, 2026.

Pre-order holders from Batch #2: your payment link is ready. Choose your colour, your preferred accessories and complete your order by April 30, to lock in your delivery.

Check your email for your personal order link and please read the instructions carefully so you won’t forget to use your personal pre-order discount code.

⚡Remember, Day1 spots are limited — hurry up and claim yours before they're gone!

Happy sailing!

#Jolla #SailfishOS #DigitalSovereignty #PrivacyFirst #CommunityPowered #European

Apr 2 at 2:00pmWeb
Show threadgmcApr 2
@jolla I procrastinated and missed the latest batch. Will there be more batches?
Show threadjon_bonApr 2

@gmc @jolla

Batch#3
https://commerce.jolla.com/products/jolla-phone-sep-ii-2026

Jolla Phone (Sep-II 2026)

Show threadAngela ScholderApr 2
@gmc @jolla I asked them a question, and they just never bothered to reply.
Show threadscopsApr 2
@jolla
Sadly, i can't afford the Jolla Phone at the moment :( How can I refund?
Show threadTeaApr 3

@jolla
I've been waiting for my payment link, but it never came.
My order was definitely in the first batch.
I've now sent two emails, trying to resolve the issue, but they've both gone unanswered.

I really hope I don't need to resort to contacting the consumer rights authorities in Finland...

Show threadTiagoApr 22
@tea @jolla hello, did you get any reply regarding this? I was also on the first batch, sent them emails and posted here, and didn't get any answers.
Show threadTeaApr 22
@xernobyl @jolla nope... we were really early to pre order too and got three phones for our whole family. Really disappointing to just be completely ghosted like this :l
Show threadizumi  May 22
@tea @xernobyl @jolla any news?
Show threadTiagoMay 22
@izumi @tea @jolla yes, i got the email with the code a few days later, after I went digging into their official forums.
Show threadTeaMay 23
@izumi @xernobyl sorry I actually meant to get back to this weeks ago. I finally got my order links on April 28th. None of my emails or support tickets were ever answered but at least it still worked out
Show threadm1rk0Apr 4
@jolla I am eager for real hands-on reviews. Maybe the device will be of interest afterwards.
Show threadizumi  Apr 5
@jolla I requested a refund about a month ago and haven't received a response.
I would appreciate it if the #jolla team could get in touch with me.
Show threadRuben De SmetApr 5
@izumi I fear that they're not very responsive on the social media. Apparently they have a backlog of emails though, and I imagine it's now even bigger than back then: https://mastodon.social/deck/@Antti98/116290123115178107
Show threadizumi  Apr 13
@jolla
Show threadimikotoba 🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🇯🇵Apr 15
@jolla does #Jolla have a page explaining the timeline and which batch is which? I made a February 2026 preorder - but no payment email yet. Guess that means I'm in batch 3...
Show threadimikotoba 🏴󠁧󠁢󠁳󠁣󠁴󠁿❤️🇯🇵Apr 16
@jolla I am in batch three based on the helpful #SailfishOS forum post about the #Jolla phone https://forum.sailfishos.org/t/jolla-phone-update-final-payments-status-batch-1-2-and-3/28997/21 (so payment email likely next week…)
Jolla Phone update - final payments status Batch 1, 2 and 3

From the Jolla Pre-order campain thread, I was able to grab a few timestamps (UTC or GMT+0) which may help those unsure of the Batch they’re in : 2025-12-05 13:00 Batch #1 started (499 €, delivery starts beginning of July) 2025-12-07 11:30 2000 reached (but batch #1 continues) 2025-12-08 10:50 Batch #2 officially started (549 €, delivery starts 2–4 weeks after batch #1) 2025-12-10 19:00 4700 reached (but still in batch #2) 2025-12-13 12:00 Batch #3 officially started (579 €, delivery starts 3–...

Sailfish OS Forum
Show threadwuppiApr 16
@jolla still no mail for batch 3. Is that correct?