Real talk
As a staunch defender of social media, I do still have to concede this one.
In terms of society grappling with ideas and events, I think it's very good to have that kind of immediate access (and the ability to argue about it). I think it makes us smarter. And I think it helps puncture the idea that there's some secret, shrewd, responsible guy behind the erratic behavior.
Unfortunately, I don't think it makes us happier.
Whoever figures out a media structure that threads that needle will be a hero remembered through the ages.
Feel this in my bones.