What am I fishing for here? #telephone calls 😁
This is all above board (as its internal monitoring)- but old tech way is surprisingly most GDPR compliant - it separates call metadata (which I don't want, I can get that from other sources) from audio which I do want.
I'm not even interested in exact *content* of calls here, what I'm monitoring is overall audio quality to make sure nothing is glitched / daleked at our end now calls are 100% #VOIP (alas, I can't do anything about ropey #LTE networks our staff and service users might be using)
I'm also testing how #Grandstream #ATA and cloud #PBX handle long telephone calls (such as intercept feed from the other #PBX)
Contents of #tape are not kept long term, they are be erased once I've assessed the audio quality..
