The Human Side of Local Tech
This is why "Local" matters.
I recently spent time with a local resident in South Yarra who had been targeted by a sophisticated scam. When these things happen, the "Big Tech" providers offer nothing but automated help articles and "no-reply" email addresses.
She didn't need an AI chatbot; she needed a human she could trust to sit down, audit her accounts, secure her digital identity, and provide peace of mind.
