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What is your site’s AI chatbot for? · Why users have little reason to use it https://ilo.im/16bk3y

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What Is Your Site's AI Chatbot for? Users Can't Tell

Users see little reason to use site AI chatbots. To prove their value, chatbots must solve problems that existing site features don't.

Nielsen Norman Group
Mar 25 at 9:05aminautilo.com