Someone here with more troubleshooting steps/ideas?

I have a refurbished LSI 9361-8i card and it doesn‘t detect any drives at all.
I checked 8643-8643 to a backplane - nothing.
I checked a 8643-4x8482 cable directly attached to the drives - which spin up on startup, but aren‘t recognized at all by the controller. Regardless of whether these are 2013 SATA or 2020 SATA drives.
Firmware is latest, and neither the #RAID nor #JBOD personality make a difference.

#HomeLab #NAS #Proxmox #Storage

@AliveDevil Get a known good 9361-8i card and start with the simplest config (direct to drives), then add in components like the backplane until it stops working. If it doesn't stop working, then it's the card.
@uberduck
Yeah, which is a bit painful, as I only ordered one controller card, and am waiting for an SAS3008 to test with.
Theoretically the 9361 was tested and deemed working by the seller, but who knows whether they really checked that drives were detected.
Was hoping that the drive had more diagnostics to look through to figure out what's wrong.
@AliveDevil If you verify through a motherboard connector that a single drive is ok, but it doesn't detect on the card, then I'd consider the card DOA.
@uberduck
The drives did work before the previous 88SE9230 SATA controller died, and they still work in an USB3 enclosure.
I haven't had the chance to test whether the backplane works yet, as the controller card didn't detect the drives. Which got me to order one breakout-cable to four drives, and none of the drives are detected on any of the two ports on the controller.
Unfortunately the motherboard doesn't have any SFF-8643 connectors.