On #WorldConsumerRightsDay:

Informed Blocket (acquired by Schibsted, then acquired by Vend) of a bug: I need to verify my account (with Swedish public ID) even though it's already verified. I sent in some screenshots etc.

Support: You're writing from an unauthorized email

Me: it doesn't matter, I'm just reporting a bug.

Support: Here's a general article about using login and verification.

Me: "Thank you, AI"

Support: Happy to help, here's a survey to evaluate your experience.