10,000 Americans turn 65 daily and face confusing Medicare choices. AARP had 5 fragmented resources.
Michelle Polyak shows how IA unified them through inventory, taxonomy, and tree testing in her IAC26 talk.
April 16, Philadelphia: https://www.theiaconference.com/sessions/wrangling-medicares-complexity-how-ia-brought-clarity-to-aarps-medicare-experience/

