Each automated step was meant to guide, but somewhere, the map led us astray. Now, customer satisfaction is missing in action. It’s time to unmask the culprit in this digital whodunit.

Read more 👉 https://lttr.ai/Ao3Jn

#AutomationFails #CustomerJourney #RealTimeTriggers

Automation Murders: Who Killed the Customer Journey

Explore why automation fails your customer journey and how to fix it with real-time triggers, consent lattices, and forensic controls.

M365 FM Podcast