@bmmcginty And if such a restriction exists it should be promptly displayed on the log in or the main page so it would be widely known. In fact they could also have as some other financial sites do an indicator that tells you when you'd last signed in or downloaded things. In a dream world they could generate a reminder email. We haven't seen you in a while in 5 days your account will be disabled if you take no further action. When I call them this morning, we'll be having a chat but a polite chat of course, as you can see.