Associated Press: Callers to Washington state hotline press 2 for Spanish and get accented AI English instead. “For months, callers to the Washington state Department of Licensing who have requested automated service in Spanish have instead heard an AI voice speaking English in a strong Spanish accent. The agency has since apologized and says it fixed the problem.”

https://rbfirehose.com/2026/03/01/associated-press-callers-to-washington-state-hotline-press-2-for-spanish-and-get-accented-ai-english-instead/