I'm having such a weird issue with IKEA's smart home app.
I'm trying to set up a DIRIGERA smart hub. It's connected to my network and the old IKEA Smart app (designed for TRÅDFRI gateways) immediately finds my DIRIGERA and tells me to open the new app.
But the new app just can't find my hub at all, no matter what I try.
So I know it's in the right network because the old app immediately finds and recognises it but the new app tries and tries and never finds anything.