I occasionally help an elderly neighbor get stuff done with their computer. And every single time, I walk away in incandescent rage at how hard we have made this stuff for people who have not spent their entire waking lives marinating in it
@jalefkowit It isn't just us elders (80+ and 76) who need support. Spouse bought a charging base & companion power brick. The quick start guide had not one instruction, only safety precautions. The QR code provided a pictorial of the devices & ports. In my aggravated state I called tech support who emailed links to the real thing! All this so the on-screen device status could be read by their APP! At least the links worked.