#Insurer Agrees to Pay Millions for Failing to Fix Errors That Made It Harder for Customers to Get #MentalHealth Care

#EmblemHealth this week agreed to a $2.5 million settlement with the #NewYork attorney general’s office because of the large number of inaccuracies in its listings of in-network mental #health providers, a problem that has persisted for years.
#insurance

https://www.propublica.org/article/emblem-health-ghost-network-settlement-mental-health

Insurer Agrees to Pay Millions for Failing to Fix Errors That Made It Harder for Customers to Get Mental Health Care

EmblemHealth will compensate customers who paid out of pocket for mental health care because they couldn’t secure an appointment with a provider listed as being in-network. It also pledged to take additional steps to fix its provider directory.

ProPublica