A Mozilla director of engineering:

https://mastodon.social/@stevemarshall/115740621035086166

> Are we building AI features? Yes, because lots of users are asking for them.

WHICH USERS STEVE

SHOW US THESE USERS

NOBODY ELSE AT MOZILLA SEEMS TO BE ABLE TO PRODUCE THEM

AND WE'VE BEEN ASKING A LOT

@davidgerard it's possible that users are asking for features! unfortunately in 2026 if you attempt to deliver a feature by any method other than chatbot, you are immediately transfigured into a donkey.
@davidgerard Lots of users inside of Mozilla!
@davidgerard When "lots of users" equates to a few real users and then the CEO who represents a number of users much greater than the real users.

@davidgerard To be honest, if they say they receive that request from a lot of users I have no reason (nor do I care) to question it.

What I wonder is if they are also measuring how many they lose. I am biased but in my circle, I have seen literally everyone (I was the one last standing) switching to any other browser.

Don't know, there is a good bunch of directors over there, I'm trusting they are smarter than I am.

@nilace I think there is reason to question it, though, because every actual survey or request for comments they do is relentlessly negative

it's philosophically possible the lurkers support them in email, but it's negligible as a claim

@davidgerard I agree, I'm just making room for the possibility that they are researching in areas I have no idea about. Or countries that are not present in the same environments I am.

To be fair, it hasn't been without pain and it's been a process, but I don't care anymore.

I've seen people asking even for what I think is a fair middle ground in line with what used to be their... thing (opt-in instead of opt-out) with no answer.

Several weeks ago I just said goodbye.

@davidgerard Which, by the way, is the easy and comfortable thing to do. There are several services I use (particularly at work) that are just ignoring anything non-Chrome based.

Ethically and philosophically, I'm opposed to that but at the same time, the position I try to take cannot be aligned with AI so... well... not really worth it anymore.

Saudi Arabia Plans $100 Billion AI Powerhouse to Rival UAE’s Tech Hub

Saudi Arabia is planning a new artificial intelligence project with backing of as much as $100 billion as it seeks to develop a technological hub to rival the neighboring United Arab Emirates, people familiar with the matter said.

Bloomberg
@davidgerard the users are investors of Nvidia.
@[email protected] Maybe he means "lots" in the sense of casting lots. It's really a message from the divine.

@davidgerard
Apparently, they also know a whole lot of people who have a different definition of "opt-out" than the rest of us, so they're just keeping the AI features opt-in.

I don't know who these people are or why the Mozilla team's leadership knows so many of them that it warps their understanding of a basic concept, but I do know that I don't want to be alone in a room with them.

@davidgerard Most users are asking for AI features! I mean, they haven't been able to find all the individual opt out buttons we hid deep in the technical settings, that means they consent right?
@davidgerard
Sounds more like that is from the director of marketing then from the director of engineering.
@davidgerard Lots of users asking for (A WAY TO DISABLE) AI features.
@rasterweb @davidgerard And some of us are asking for a Firefox where these features are DISABLED BY DEFAULT and only enabled IF AND WHEN the user explicitly decides to enable them.
@davidgerard He just mixed up the word "user" with "customer". Just like their CEO before. As I tried to reflect on that fact earlier, here: https://mastodon.social/@chainq/115745585459795231

@chainq @davidgerard

one of the fundamental problems in commercial tech (and US health insurance) is that users are those who are used by the service and the customer that the companies are responsible to in their own minds are the stakeholders & investors.

mozilla has somehow decided that they are not a FOSS project but a pre-IPO startup. it's tragic and frustrating to us actual users of firefox.

@davidgerard

Or, support a better plugin infrastructure that allows 3rd parties to add stuff.

If some 3rd party wants to enshittify with AI, let them.

Keep it out of the base software.

@crankylinuxuser @davidgerard
A perfect compromise! Then when the AI bubble bursts, all we have to do is disable those plugins. 😉
@davidgerard It's that obnoxious swerve into formal logic where "all users hate 'AI'" is false, because "some users love 'AI'" is true, where "some" can be just one.
@foolishowl @davidgerard and it can also just be the ceo. dogfooding!!
@hipsterelectron @foolishowl eating our own dogshit
@davidgerard @hipsterelectron @foolishowl "Not only is eating dogshit nutritious, it is also invigorating!" - Firefox
@foolishowl @davidgerard and “asking for them” can just mean some people filled out a survey they designed without any “no” options and also wrote the questions in such a way that they could mean something as far off as “do you like spellcheck” or “do you use autofocus on your camera” or “do websites constantly force you to interact with a chatbot instead of human support” and then they claimed the answers mean “everyone’s clamoring for LLMs!!”
@davidgerard Any chance the users who want AI are the CEO and board members who go to drugged out AI cult parties in Silicon Valley?
@davidgerard "can you please remove all the ai crap from our browser?" is technically "asking about ai features".

@davidgerard there's this discipline called product management and when some users ask for something, you just do it.

Never validate any feature request against considerations like cost-benefit analysis, interest from other users, whether it would make the product worse for more people than it makes better, any of the irrelevant stuff. Doesn't matter whether it relates to product goals at all either.

If it's a really expensive thing to implement and competitors are years ahead: even better.

@davidgerard seriously Mozilla; stop hitting yourself
@davidgerard
"I see. And are those users in the room with us now?"
@davidgerard Mozilla has conducted at least one user survey about AI features. The company should release its data to support its claim.

@davidgerard

When they say "users" they mean the ones who use your data (remember when they started harvesting your browser activity?) for reasons... You know, like the NSA, DHS, IDF, MI6, etc.

@davidgerard Unfortunately our shareholders have requested to remain anonymous.
@davidgerard if you look at all their social accounts, even the Mozilla AI one, and all their posts are very low engagement and when there is engagement it's mostly comments like "stop putting AI in stuff!"
@davidgerard We have add-ons, why do we need such features integrated?
@davidgerard There's a John Smith, an Ima Fakename, not to mention Testy McTestface and his entire family... See? Plenty of totally real users.
@davidgerard Are we supposed to not ask why an 'opt-in' feature requires a killswitch?
@fuzzyfuzzyfungus these are the kind of guys who *literally* pretend not to understand what opting in is
@davidgerard I'm also one of those users who appreciate the AI features in Firefox, like many others who raised their voice here. However, I also support Mozilla's move to let users disable AI features. That being said, there is certainly no need to attack people and get personal here. This isn't X.

@alinuxexpert @davidgerard Do you appreciate the features they might have labelled "AI" at some point or the genAI ones?

I do use in-browser webpage translation in FF, but I wouldn't call that "AI", because that term has been poisoned beyond saving.

@richlv I don't think the definition is relevant here. What is referred to as AI features is listed in the following blog entry and they can be all used or switched off. All power to the users. That's amazing. I'm grateful to #mozilla and the #firefox team for that.

https://blog.mozilla.org/en/firefox/ai-controls/

AI controls are coming to Firefox | The Mozilla Blog

AI is changing the web, and people want very different things from it. We’ve heard from many who want nothing to do with AI. We’ve also heard from

@alinuxexpert It matters from the perspective of which ones are more or less ethical, reliable, actually requested.
Lumping it all under "AI" will result in further disagreements and shouting contests - we have to dissect what's what to have any meaningful conversation.
@davidgerard "lots of users" = AI hype and business models

@davidgerard maybe Steve should talk to those DDG people about their latest survey:

https://voteyesornoai.com/

@davidgerard the ceo's friends are asking for it, and that's all that matters

@davidgerard Ooft, lads, that "we don't believe in opt-in because we don't know what it means" thing is a death-knell. Proper jumping in with the techbro PUA creep crowd there.

I'd say that's a pretty solid litmus test for when an OSS project has passed the point of no-return under its current governance. The project may technically remain "open-source", but the point of it being open-source in the first place has been entirely defeated.

Don't need to bother inspecting the source for malware when they're proudly blogposting their way through admitting that they've given the entire company over to the purveyors of malware-in-a-guy-fawkes-mask.

When the entire notion of consent gets reframed so much that they've torn the picture, done a serial-killer magazine montage with the text from it and, oooh, whadya know, it comes out saying "i tHe UnDeRsInEd Do HeArBy gIvE cOnCeNt FoR [eVrYtHiNg]", the source licensing becomes irrelevant. It's radioactive either way. It's just a matter of time before you start losing fingers and toes to it.

@McCovican @davidgerard Firefox has always been a very special open source project in many regards. It started with a dump of closed Netscape code, and the whole point of the Firefox open source project was to declutter the codebase, not to add features. The glorious days of Firefox were when every release was faster and lighter than the previous one.

@davidgerard those users as real as the proverbial Canadian girlfriend you just never met because, you know, she lives in Canada! 😂

https://www.urbandictionary.com/define.php?term=Canadian%20girlfriend

Urban Dictionary: Canadian girlfriend

When your buddy keeps saying he's got a girlfriend, but you never meet her. Imaginary girlfriend.

Urban Dictionary

@davidgerard

WHICH USERS STEVE
SHOW US THESE USERS

Elon Musk Jeff Bezos the winging twit from microsoft who wants us all to love ai,
Thiel Peter Pedo nutter.
and other VIP`class users.
Nearly forgot Steve whatshisname from mozilla management.

We ignored the other 98.99% who keep telling us they do not want Artificial Idiots.

Because they think there are too many real ones around already.

@davidgerard I understand the answer is called Vivaldi.

@davidgerard

one could make the argument that the 1:2:7 ratio exists. One¹ very vocal user asking for AI, 2 not very vocal users asking for AI, and 7 users wanting AI and not saying anything. Fair to follow what they are saying. It's like when we see a bug, we know it's affecting more users, than just the users who speak up

However, we have hundreds of very vocal people saying they don't want AI, if double that aren't being very vocal and are voting on their polls that they don't want AI. Just imagine how big the silent majority are who don't want AI

The ratio of people not wanting AI is bigger than the people who want AI, especially when they count the silent majority in each group

One wonders why Mozilla is ignoring the actual numbers and plowing on…

¹ Number are illustrative and don't necessarily represent an accurate amount

@davidgerard what users want ai in firefox?

oh, you wouldn't know them, they go to another school
@davidgerard that reads like it should be made into a goose meme 😁 🪿
@davidgerard the c-suite are likely mozilla users lol

@davidgerard ....where by "users" we of course mean "dollars", um, I mean "donors".

Sorry, maybe I should have been more specific (except I'm being paid not to).

@davidgerard (steamed hams voice) user polls! at this time of year! in this part of the country! localized entirely to our company intranet!
@davidgerard Yeah, where on the bugzilla are people filing these?

@davidgerard

Slopzilla claims they are working for everybody but they keep announcing new AI slop features, but when it comes to major, exciting new Firefox features that aren't AI, they are totally silent.