Shoutout to @dracos and all those at MySociety who continue to champion citizen services so excellently.
I don't remember a time before They Work For You and What Do They Know, but I think it's fair to say they've contributed significantly to our democratic fabric and improved citizen engagement within the UK.
We take it all for granted now, but we didn't always have it this good (and some places still don't) 🙂
Brought to you by someone that uses MySociety services more regularly than gov.uk