Jochen
Meredith WhittakerPSA: we're aware that Signal is down for some people. This appears to be related to a major AWS outage. Stand by.
Idealistic Pragmatist 
@Mer__edith Duolingo is also down.
fedithomAbsolutely no offense meant, but maybe relying on Amazon (who are sort of antithetical to everything Signal stands for) for anything isn't the greatest of ideas?
yawnbox
XenGi ✅@Mer__edith @yawnbox @fedithom then signal shouldn't be down just because AWS has a hiccup. Just speculating here, I know.
BjoernAusGE
David Peach
World Basement Classic@xengi @Mer__edith @yawnbox @fedithom Please re-read the original post. Some users are having problems. Others (including me) are not. Signal as a whole isn't "down".
Marco 🇳🇱 🇪🇺@xengi @Mer__edith @yawnbox @fedithom
Looks like Cloudflare is also having issues. And since internet = cloudflare, many services are down down down, not just signal.
Looks like Cloudflare is also having issues. And since internet = cloudflare, many services are down down down, not just signal.
Tim Severien
BohwaZ@Mer__edith
Signal server component does depend on AWS components eg. Dynamodb as is documented here: https://blog.iriyanto.com/self-deploy-the-latest-version-of-signal-server-v2025082200
root42@Mer__edith @xengi @yawnbox @fedithom better question would be: why does AWS east 1 outage affect EU Signal users…?
Moritz Poldrack 
@root42 @Mer__edith @xengi @yawnbox @fedithom us-east-1 is the original AWS location and some "sources of truth" are there (IAM for example)
Daniël Franke 
@yawnbox @fedithom @Mer__edith Keeping the service centralised (which can have some benefits when it comes to user experience) is a different story than having all your eggs in the same basket as half the internet.
@fedithom if there would be hyperscalers with better ethical standards i am sure they would use it. Any recommendations? @Mer__edith
Skamu@fedithom @Mer__edith good point, and let's not forget the multi-billion investment of Amazon-AWS in Israel. This is also a good reason to find an alternative. I was proud of Signal, but discovering their dependency on AWS made me open my eyes.
https://aws.amazon.com/es/local/israel/
#signal #signalapp #aws #amazon #boycott #genocide #palestine
AWS Israel (Tel Aviv) Region
The AWS Israel (Tel Aviv) Region consists of three Availability Zones, giving customers more choice and flexibility to leverage advanced technologies from the world’s leading cloud provider. The addition of the new Region is a natural progression of our investment and support of our customers in Israel, and will continue powering their digital transformation. The Tel Aviv Region allows customers to run workloads with the benefit of higher availability, performance, security, and scalability. Data is securely stored in Israel and will serve end users with even lower latency.
LV 426 Survivor@Mer__edith Thanks for the info. That was my guess when I couldn’t send a message to myself 😅 Take care all you guys!
Advanced Persistent Teapot@Mer__edith glad I saw this immediately after noticing that a message wouldn't send... saved me lots of time figuring out what was going on!
Robert "Szkodnix" 
@Mer__edith That's fine, we understand!
We're waiting patiently!
We're waiting patiently!
Sky-haired Miranda 💙🐙@Mer__edith good luck and thanks for all the friggin' good work!
@Mer__edith probably a good idea to not depend on public cloud providers. Especially in the current political climate but also for simple technical reasons.
sotolf@Mer__edith Yeah, that strategy of only having servers in the US really paying off isn't it..
@Mer__edith Why is the infra relied on AWS? Having different providers and different geographical locations will make it redundant and resilient to these issues.
Dubi is here 
@technodev @Mer__edith how much are you paying for signal right now?
scy@Mer__edith Thanks for letting us know, but I do wonder whether that kind of information should be posted to @signalapp and not on its president's personal account.
高一@scy @Mer__edith @signalapp This. I first checked the app account and found nothing, then I just happened to see Meredith's toot to learn the cause. This needs improvement.
Ivo Dujmović@Mer__edith thanks for posting.
Related: why is this not showing on:
https://status.signal.org
i do not want to find this first thing on Social Media, also why is not @signalapp posting this as well?
katzenberger[Update: the status page is now saying »❌ Signal is experiencing technical difficulties. We are working hard to restore service as quickly as possible.«]
Thank you for the notification.
I'd be interested in why https://status.signal.org is still silent on this, because this is where I first checked this morning.
While I appreciate it you're taking responsibility, it shouldn't be the job of the president to announce issues like this.
RubenWA@Mer__edith Maybe Signal is too dependent on Amazon.
Why put all your eggs in one basket?
You might wanna use some European Web Services in case something like this happens.
Laurens@RubenWA Amazon Web Services is a large provider for internet traffic as well.
The outage of one of their main internet traffic 'hubs', us-east-01, seems to be the cause of the current disruptions in internet traffic between the US and Europe.
But yes, decentralising servers for redundancy in case of such disruptions isn't a bad idea.
Agitatra 🚲🐻🌿🇪🇺🇺🇦@Mer__edith In Europe I recommend "Hetzner".
Matthew 🖖
g0hl1n@Mer__edith Thanks for your efforts! Keep up the great work 👏 👍
Nonetheless announcing this shouldn't be your job IMHO... it should be handled via https://status.signal.org/ and @signalapp . 🤔
🐦🔥nemo™🐦⬛ 🇺🇦🍉@Mer__edith Thank you Ma'am 😁 💚 🙏
Wurzelmann@Mer__edith thanks for the update! It is unfortunate that https://status.signal.org/ still shows no problems here...
Leela Torres
Jan Wildeboer 😷
@Mer__edith "Some" people is quite the understatement ... I hope your admins can switch us all over to another AWS region so we can use Signal again. (Yes, I am one of the "some" people affected and yes, it is causing real problems for me)
@jwildeboer if you haven't yet, I recommend you to look into #DeltaChat for private communications
Ghost Saber 👻⚔️@adbenitez @jwildeboer
Or use x chat 😂🤣😂
He promotes x chat now (objectively)
DeltaChat is good but the problem here is not the Signal..
Signal wasn't the only one that had problems today.. these things happen rarely..
@wolfblade @adbenitez When Elon Musk says he doesn’t trust Signal, it means I made the right choice and will continue to use it :)
@jwildeboer the right decision ignoring that a lot of the millions spend by #signal go to #Amazon, man I hate this timeline
Magnus Ahltorp@jwildeboer Also, in a network, ”some” people directly affected by an outage means all people connected to directly affected people are experiencing indirect outage.
Ebauche (Dronal/Exan)@Mer__edith I was expecting https://status.signal.org/ to show some sort of indication of there being an issue but it just says everything is working. It was my first port of call when I saw messages weren't sending for me.
Downdetector seems to provide a more realistic picture.
@ebauche status.signal.org is updated.
zeroIt does now, at least for me.
I would've liked something showing up on the Signal mastodon account
нездалисько 
Maybe after this outage, it would be better to create a mirror for Signal servers? So that if AWS has another issue, Signal could keep working — the messenger is convenient and great, but relying on a single provider is a bad idea…
@ihor @Mer__edith It doesn't rely on a single provider. It wasn't down for all users.
@Mer__edith
Using the opportunity to ask about Signal's features;
I see polls are being developed which is great! You guys should also consider adding the option for pinning messages, to make group chats complete.
The triple ratchet rocks!
@Mer__edith Thanks for the Info. This is a good time to donate. Keeping such a huge, secure infrastructure up and running is for sure cost intensive.