ARINC SelfServ vMUSE devices are down in airports in EU, they do self service check in. They’re connected to navAviNet aka ARINC Ground Network, managed by Collins Aerospace, who are owned by RTX.

An attacker got onto to the shared network.

RTX is Raytheon btw, a large cybersecurity provider. Looking into it.. but so far, looks like e-crime.
The systems impacted are in ARINC Multi-User System Environment (MUSE™) aka Rockwell Collins’ ARINC vMUSE™. This is like the corporate centipede of acquisitions!

Shodan dork if you wanna rubberneck:

org:"ARINC INCORPORATED"

6x AnyConnect VPN boxes offline

BBC good reporting on the ground impact

In theory it should be minimal but in practice airlines have automated many jobs so we’ll see.

https://www.bbc.co.uk/news/articles/c3drpgv33pxo

Heathrow cyber-attack: Delays after airport check-in system hit

Travellers report multi-hour waits for some airlines as disruption also hits Brussels and Berlin.

BBC News
The media are reporting this is impacting 3 airports, but it's actually more - the 3 airports are main transport hubs so building up backlogs (eg Heathrow is at 50% delayed flights now) but there's others, they're just smaller.
The most surprising element so far is ARINC didn't tell Heathrow it was cyber related for almost 15 hours.

If any journalists want a list of top impacted airports to check: https://infosec.exchange/@nieldk/115237394885804514

BBC have Dublin and Cork added.

PhreakByte (@nieldk@infosec.exchange)

@cirriustech @GossiTheDog@cyberplace.social here are the “top ten” airports using vMUSE. See any you recognize in Europe as listed in current incident ;) 1. London Heathrow (LHR) 2. Glasgow Airport (GLA) 3. Berlin Schönefeld (SXF) 4. Dublin Airport (DUB) 5. Cork Airport (ORK) 6. Cologne Bonn Airport (CGN) 7. Mazatlán International Airport (Mexico) 8. Zihuatanejo International Airport (Mexico) 9. Monterrey International Airport (Mexico) 10. Velana International Airport (Maldiverne)

Infosec Exchange
ARINC collect passenger biometric data on vMUSE, which is the system which has been impacted (the user identity database in particular, hence why airline staff can't log in either).
Here’s where it began this time yesterday, before the whole thing tumbled off a cliff.
honey i've opened the door to 1998
ARINC hope to have vMUSE back online shortly, they’re restoring their Windows environment from backup. Somebody got Domain Admin and totalled it.

ARINC are flying engineers out to airports to try to fix terminals.

Brussels airport, EBBR, have issued this NOTAM: “AD LTD DUE TO AN IT SYSTEM DISRUPTION. AIRLINES ARE TO CANCEL 50
PERCENT OF THEIR DEPARTING PASSENGER FLIGHTS IN THIS TIMEFRAME”

The ARINC incident continues https://www.bbc.co.uk/news/articles/cwy88857llno

Also for anybody interested, ARINC is where the cyber incident is.

ARINC were basically the OG airport network provider, from 1929. ARNIC were sold to Carlyle Group (private equity) in 2007, who sold them to Rockwell Collins in 2013, who sold to United Technologies in 2018, who merged to form Collins Aerospace. Their network looks a mess of US corporate shenanigans… webmail doesn’t even require https yet 😅

Heathrow cyber-attack: Airports warn of second day of disruption

The issue affecting check-in and baggage systems caused hundreds of delays and cancellations on Saturday.

BBC News

Worth noting that airplanes are incredibly safe and resilient after extensive regulation and open and transparent investigations of every air incident…

when you land on the ground, however, air travel is caught in the same cybersecurity bullshit every other industry is caught up in.

EU cyber agency says airport software held to ransom by criminals

Brussels Airport asks airlines to cancel nearly half of their outgoing flights on Monday.

BBC News
The ARINC incident is likely to continue through the week. They haven’t yet got the threat out of the network.

After ARINC restored domain controllers from backup, the threat actor got back in and started trashing more stuff. 🫡

The whole thing is a mess, they probably want to pause, take a breathe, and think about flushing out attacker before rebuilding things.

EU cyber agency says airport software held to ransom by criminals

Brussels Airport asks airlines to cancel nearly half of their outgoing flights on Monday.

BBC News
The airport thing is still rumbling on, terminals haven’t been restored by ARINC, it’s just disappeared from headlines as the media got bored.

Berlin Airport ran at 70% delays yesterday

https://www.dailyfinland.fi/europe/45344/Long-delays-at-Berlin-airport-as-authority-confirms-ransomware-attack

I’ve confirmed today that Heathrow, Berlin and Dublin all still have no Muse terminals restored. I haven’t checked other airports. It’s even more complicated because Muse both processes and stores biometrics of passengers.

"Before we reconnect our system, we must be 100% sure that there are no malware programmes left," the BER spokesman said.

Long delays at Berlin airport as authority confirms ransomware attack

Disruption at airports in Berlin and other European cities persisted on Monday, with 70% of departures from the German capital

dailyfinland
Berlin are doing pen and paper 📝 old skool still works
The Muse systems at impacted airports will likely be down the rest of the week. Airlines are being advised to continue contingency measures.
Heathrow is at 80% flight delays, Brussels 79%, Dublin 74%, Berlin 84% - all are vMuse. London City isn't on vMuse, they're at 33% as a point of comparison.

The Europe airlines ransomware situation is a variant of Hardbit ransomware, which doesn’t have a portal and is incredibly basic.

They’ve had to restart recovery again as the devices keep getting reinfected. I’ve never seen an incident like it. Somebody like the NCSC needs to go in and help them with IR.

Look at Dublin airport, reporters starting to realise it never actually got fixed 😅

https://www.thejournal.ie/dublin-airport-issues-timeline-fix-6824817-Sep2025/

No timeline for fix to issues slowing operations at Dublin Airport's Terminal 2, says DAA

The need for manual workarounds means that check-in and bag drop at airline desks may take longer than usual.

TheJournal.ie
Delays at airports continue today. ARINC/Collins have been unable to tell impacted airports when services will resume. https://www.vienna.at/after-cyberattack-continued-disruptions-at-berlin-airport/9691694

Flight delays today:

Heathrow 78%
Brussels 79%
Dublin 68%
Berlin 86%

All are vMuse. London City isn't on vMuse, they're at 35% as a point of comparison.

Heathrow PR statement: "Collins Aerospace has confirmed an IT issue with the systems that it supplies to a number of airlines across Europe. We are supporting affected airlines with their contingencies and have deployed additional colleagues in terminals to assist passengers."
40 year old man arrested in connection to airport cybersecurity incident https://www.bbc.co.uk/news/articles/c62ldxyj431o
Man arrested in connection with airport cyber-attacks

The National Crime Agency (NCA) said a 40-year-old man was arrested in West Sussex.

BBC News
This is complete bollocks.
@GossiTheDog Hammer salesman told me it was hammers.
@barrowofdirt @GossiTheDog do you need some nails? I sell them.
×
honey i've opened the door to 1998
ARINC hope to have vMUSE back online shortly, they’re restoring their Windows environment from backup. Somebody got Domain Admin and totalled it.

ARINC are flying engineers out to airports to try to fix terminals.

Brussels airport, EBBR, have issued this NOTAM: “AD LTD DUE TO AN IT SYSTEM DISRUPTION. AIRLINES ARE TO CANCEL 50
PERCENT OF THEIR DEPARTING PASSENGER FLIGHTS IN THIS TIMEFRAME”

The ARINC incident continues https://www.bbc.co.uk/news/articles/cwy88857llno

Also for anybody interested, ARINC is where the cyber incident is.

ARINC were basically the OG airport network provider, from 1929. ARNIC were sold to Carlyle Group (private equity) in 2007, who sold them to Rockwell Collins in 2013, who sold to United Technologies in 2018, who merged to form Collins Aerospace. Their network looks a mess of US corporate shenanigans… webmail doesn’t even require https yet 😅

Heathrow cyber-attack: Airports warn of second day of disruption

The issue affecting check-in and baggage systems caused hundreds of delays and cancellations on Saturday.

BBC News

Worth noting that airplanes are incredibly safe and resilient after extensive regulation and open and transparent investigations of every air incident…

when you land on the ground, however, air travel is caught in the same cybersecurity bullshit every other industry is caught up in.

EU cyber agency says airport software held to ransom by criminals

Brussels Airport asks airlines to cancel nearly half of their outgoing flights on Monday.

BBC News
The ARINC incident is likely to continue through the week. They haven’t yet got the threat out of the network.

After ARINC restored domain controllers from backup, the threat actor got back in and started trashing more stuff. 🫡

The whole thing is a mess, they probably want to pause, take a breathe, and think about flushing out attacker before rebuilding things.

EU cyber agency says airport software held to ransom by criminals

Brussels Airport asks airlines to cancel nearly half of their outgoing flights on Monday.

BBC News
The airport thing is still rumbling on, terminals haven’t been restored by ARINC, it’s just disappeared from headlines as the media got bored.

Berlin Airport ran at 70% delays yesterday

https://www.dailyfinland.fi/europe/45344/Long-delays-at-Berlin-airport-as-authority-confirms-ransomware-attack

I’ve confirmed today that Heathrow, Berlin and Dublin all still have no Muse terminals restored. I haven’t checked other airports. It’s even more complicated because Muse both processes and stores biometrics of passengers.

"Before we reconnect our system, we must be 100% sure that there are no malware programmes left," the BER spokesman said.

Long delays at Berlin airport as authority confirms ransomware attack

Disruption at airports in Berlin and other European cities persisted on Monday, with 70% of departures from the German capital

dailyfinland
Berlin are doing pen and paper 📝 old skool still works
The Muse systems at impacted airports will likely be down the rest of the week. Airlines are being advised to continue contingency measures.
Heathrow is at 80% flight delays, Brussels 79%, Dublin 74%, Berlin 84% - all are vMuse. London City isn't on vMuse, they're at 33% as a point of comparison.

The Europe airlines ransomware situation is a variant of Hardbit ransomware, which doesn’t have a portal and is incredibly basic.

They’ve had to restart recovery again as the devices keep getting reinfected. I’ve never seen an incident like it. Somebody like the NCSC needs to go in and help them with IR.

@GossiTheDog and most of that 33% is probably due to delays at affected airports 👀
@GossiTheDog
Is this after the cancellation of 50% of outbound flights?
@GossiTheDog When you're doing pen and paper, let's hope the pilot does not roll a 1 😄
@GossiTheDog Making writing abilities being top notch.
@GossiTheDog wait... you aren't british?
@alex02 @GossiTheDog I'm pretty sure they're not Sarah either.
@derickr @GossiTheDog I can barely read my own handwriting but good to know.
@GossiTheDog being Germany, I am impressed that they didn’t resort to use fax

@GossiTheDog what are those “manual workarounds”?

Do I have to convince the check-in desk personnel somehow to get a boarding pass for a plane?

@GossiTheDog someone sure is going for a felony count high score
@GossiTheDog Ouch. Imagine the enormous pressure to "just get it working!!!1" even though you don't know the vector used yet ...

@troed @GossiTheDog

This is probably one of the reasons why M&S and Co-op took a long time to get up and running again?

Understanding what's happened and how so it can be remediated.

Absolutely understandable that systems need to be up and running quickly but working and secured is far better 🫤

@GossiTheDog mhh maybe now they'll get permission to spend money on competent incident response 😬
@wall_e only if the law changes (possibly insurance terms) makes it more costly to not meet even basic standards of information security in the event of a breach.
Eg JLR, if they are show. To have not implemented basic precautions and they want Gov support then they can see long term costs to pay it all back.
@GossiTheDog How do you know all that stuff? I‘m super curious to follow this story! How? Where?
@mmoollllee @GossiTheDog he is a wizard. Just look at his pfp:
@GossiTheDog I like how “about half” is “the vast majority”

@GossiTheDog

Even if it was fixed this minute and the worked perfectly immediately, the disruption will take days to recover to near normal 🫤

@GossiTheDog I bet that one guy at BA who insisted they keep the backup systems is feeling really smug about this!

@GossiTheDog software provider Collins Aerospace

they should have continued to do radios instead of software!

@GossiTheDog until a door pops off mid flight.

@stevenodb

airplanes are incredibly safe in the context of how many variables there are, and compared to activities of similar variables.

The capitalization of airplane manufacturing is a fairly safe bet for capitalists, though increasingly less safe for everyone else.

@GossiTheDog

@stevenodb

The Pilots know exactly know what to do, follow their procedures for that incident (explosive cabin depressurisation) and land the plane safely. Give or take a few injuries and soiled passenger underwear.

Whereas in the airport-cyber incident obviously nobody has any idea what to do and absolute chaos has taken reign.

That's the key point: If you audit a 'cyber-security': just ask for their business continuity plan. And check if it requires 'Computers' to work. It the answer is yes: Insta-fail.

Don't even bother with pen-tests.

Shit happens, and however secure the systems are: there is a way. There is always a way, ander there will always be one.
Higher security just means, that a serious incident is less likely.

@GossiTheDog I blogged about this a few months ago: https://mattellery.co.uk/posts/2025/07/19/towards-mandatory-blame-free-reporting-of-cyber-security-incidents/

(disclaimer that I'm not a cybersecurity expert, I know that there would be massive challenges to implement etc. etc.)

Towards mandatory, blame free reporting of cyber security incidents

Just culture has helped the aviation and medical professions to improve their processes. The InfoSec world would benefit from following this approach.

Matt Ellery
@GossiTheDog @piepants But it won’t remain safe if the regulations and investigations go away. Few seem able to connect the dots there.
@GossiTheDog I guess you’re lucky if you’re sharing a flight with the engineers, because they won’t cancel those ones
@GossiTheDog We decided to take the train to London from Berlin rather than deal with the chaos. BA cancelled flight, proposed a Lufthansa flight via Frankfurt tomorrow as a substitute.
@GossiTheDog at least they had a backup lol
@GossiTheDog Back to the future 🙂
@GossiTheDog 🙈 that GlassFish is definitely vulnerable to HashDoS (and probably a billion other things)
@GossiTheDog Jesus Christ! They're talking seriously about safety and security on airports?
How can anyone take these guys seriously after that?
@Brokar @GossiTheDog I'm sure the hackers were asked to take off their shoes before logging into the computers...
@Brokar @GossiTheDog a case of, if it is not broken, don't fix it (eg patch/update/upgrade).
@GossiTheDog looks like it's got a year worth of vendor patches, so it's got that going for it, which is nice

@GossiTheDog did nobody tell you to knock before opening strange doors? I’ve been trying change for ages and neither of us needs the trauma.

And some of us have been trying to forget the pain of having to parse AIRIMP type-b messages for decades.

@GossiTheDog Their "cyber-related disruption" look like broken stuff from the past running online 🙄🤦‍♀️🤷‍♀️
@HonkHase @GossiTheDog well, I thought that’s what “cyber-related disruption” means: Unscheduled maintenance of unmaintained infrastructure.