Small firms must address AI trust gaps by providing transparency, clear benefits, and human oversight to increase adoption and loyalty. #AItrust #CustomerRetention #SMBsuccess

https://www.techradar.com/pro/the-trust-recession-why-customers-dont-trust-ai-and-how-to-fix-it

The trust recession: why customers don’t trust AI (and how to fix it)

A quiet crisis is unfolding in nearly every industry. I call it a Trust Recession

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