James
Very slow handclap for #Smarty mobile network.
No warning that I should set up a PIN to be able to access voicemail before going abroad and no way to set one while abroad.
One voicemail of unknown urgency growing mouldy in my inbox 🤷
Jul 23, 2025 at 10:33amWeb
Show threadLeanne JJul 23, 2025

@jtruk Total design failure! Anyone you can give access to to set it up back home?

We had issues with O2 data last year on arrival in France, they then told us to ring the number you can only access from the UK 😐

Show threadJamesJul 23, 2025
@LDJ Good thought, but no. It has to be set up by ringing from this phone. And calls from this phone to the relevant number just receive a recorded message saying I should ring the number from this phone 🙃
I tried to elevate into a "how can you make this better for others next time" but I think that broke the support chat flow diagram.
Show threadLeanne JJul 23, 2025
@jtruk I really hope they change that. Useless!