@AtanasE @kgjenkins I spent *literally years* explaining these things to people when html email and sending PDFs first started.
The effort didn't fail because I suck at communicating or that html formatting is better. It turns out the exec/admin class is happy to spend $$$$$$ storing html cruft and attachments that could be text and spending hours formatting so they can show off to their 5 mates. 🤷
(at the time we were still communicating with ppl on dialup modems! and hosted our own ISP)