'Meredith,' some guys ask, 'why won't you shove AI into Signal?'

Because we love privacy, and we love you, and this shit is predictable and unacceptable. Use Signal ❀️

@Mer__edith
Personally I like Signal, and for me it works well, but when I have tried to get friends to use it, several have reported that they never get notifications of new messages. They are generally using older phones. Those friends all switched back to WhatsApp.

@bytebro @Mer__edith

This happened to two friends of mine too.

At least for IOS (and they have a fairly new device) there seems to be an extra stage required to reliably get new message notifications (possibly due to IOS's own privacy settings).

How to fix this is shown on the Signal site somewhere, but it doesn't always seem to work "out of the box".

Both my friends are quite tech aware and one of them runs his own IT company but even he struggled with it a few years ago (he subsequently upgraded his device and it started working).

@vfrmedia
Its always iOS users, there was an article on Mastodon recently saying its due to iOS throttling battery usage of infrequently used apps, so much that the app never gets a time slice to check for messages, there was a claim that European consumer laws were going to be used to require apple to fix this. Long story short, it isn't something signal controls. Apple does.
@bytebro @Mer__edith

@dlakelan @vfrmedia @Mer__edith

Hmm. My friends who were complaining all have Android, albeit on older phones.

@bytebro
Interesting. For me its definitely apple users, where they dont get messages for days or weeks. Ive been having some ~ hr delays on GrapheneOS with Tor/orbot but thats an unusual combo.
@vfrmedia @Mer__edith

@dlakelan @vfrmedia @Mer__edith

To clarify, they receive my messages straight away, but get no notification.

@bytebro @Mer__edith
I had this problem too, IIRC it is related to Signal not getting the right permissions by default, or it being turned off by battery optimization. IIRC WhatsApp does get these settings right because of some Google certifications (or something), and Signal doesn't.
See some troubleshooting:
https://support.signal.org/hc/en-us/sections/360001602812-Troubleshooting-FAQ

@yaarur @Mer__edith

Thank you - I'll check these out on #1 friend's phone when next we meet up.

@bytebro @Mer__edith
It's due to phone manufacturers being very aggressive in ensuring maximum battery life over normal app functionality. See https://dontkillmyapp.com/
Don’t kill my app!

Hey Android vendors, don’t kill my app!

Don’t kill my app!