So hand-wavy 😒; you still need #OnCall for critical services with defined SLAs 🧐:

“Breaking Up With On-Call”, Alexey Karandashev (https://reflector.dev/articles/breaking-up-with-on-call/).

Via HN: https://news.ycombinator.com/item?id=43378671

#PagerDuty #SRE #Reliability #SoftwareEngineering #DevOps #AI

Breaking Up with On-Call

This article is about why on-call in it's current state in big-tech is flawed, or how to properly develop software.

Take This On-Call Rotation and Shove It

At some companies, it is expected that certain engineers will serve as part of a formal on-call rotation. On paper, this seems like a reasonable way to ensure the reliability of the product. In practice, it is a miserable burden and you probably won't even get paid for it.

Scott Smitelli