Houston Public MediaStaffing shortages, oversights by management, reporting errors, lapses in communication, safety issues and a general state of disarray contributed to hundreds of thousands of mail items getting stuck at a Houston-area facility, an audit found.
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Audit of Houston-area USPS facility found 384,000 delayed parcels during January inspection
The USPS Office of Inspector General attributed the delivery delays at a Missouri City processing center to a variety of problems, including staffing shortages, oversights by management, reporting errors, lapses in communication, safety issues and a general state of disarray.