The #burger-outlet-#surgepricing fiasco has, once again, shown how easily you can manipulate people's emotions #online.
Quick recap:
1. A popular burger outlet says they are thinking of implementing demand-based #dynamicpricing for their menu.
2. People hate the idea and start trolling them with #memes online.
3. The outlet walks back the idea" hastily"...
So, the people won?
Nope.
The #brand got #topofmind recall with consumers in exchange for some mild trolling.
In the words of a wise DJ:
