Gary McGraw

Who pays the price when AI is wrong? #MLsec

https://bc.ctvnews.ca/air-canada-s-chatbot-gave-a-b-c-man-the-wrong-information-now-the-airline-has-to-pay-for-the-mistake-1.6769454

BIML blog entry https://berryvilleiml.com/2024/02/15/when-ml-goes-wrong-who-pays-the-price/

Air Canada's chatbot gave a B.C. man the wrong information. Now, the airline has to pay for the mistake

Air Canada has been ordered to compensate a B.C. man because its chatbot gave him inaccurate information.

British Columbia
Feb 15, 2024 at 2:13amWeb
Show threadGary McGrawFeb 15, 2024
"It should be obvious to Air Canada that it is responsible for all the information on its website. It makes no difference whether the information comes from a static page or a chatbot."
Show threadEmelia 👸🏻Feb 15, 2024
@cigitalgem @risottobias this is a fantastic ruling IMO.
Show threadGary McGrawFeb 15, 2024
@thisismissem @risottobias I agree.
Show threadAdvanced Persistent TeapotFeb 15, 2024
@cigitalgem wait, airlines offer bereavement discount but expect a person who's in the middle of an emotionally traumatic event to know that and have the headspace to request it up front? That's a substantial amount of bullshit
Show threadRipp (Old Account ➡ Chitter)Feb 15, 2024
@cigitalgem *sips drink* good
Show threadOut of Control   🇨🇦Feb 15, 2024
@cigitalgem We are going through some sad dark days. Here’s to coming out of this on the other side a little bit smarter and more aware/wary of AI.
Show threadGary McGrawFeb 15, 2024
@outofcontrol I think it's kinda fun and exciting myself
Show threadOut of Control   🇨🇦Feb 15, 2024
@cigitalgem It is definitely fun and e citing, but less so when everyone and their cat are putting AI types tools into everything, sometimes with seemingly no forethought
Show threadGary McGrawFeb 15, 2024
@outofcontrol monkeys always do that. My first experience with that was when we injected the net into everything. Fun times.