madmax
A friend of mine gets a "ftpm reset" prompt everytime she boots her dell laptop and from what I've checked online, it asks to either choose "yes" to reset ftpm or continue with previous data when choosing "no". And system starts without any issue when choosing "no", also there is no bitlocker enabled but saw a bunch of posts that had similar issues with Dell and one user disabled ftpm in bios altogether which stopped the prompt from appearing. Is this a good idea? #windows11 #dell #fTPM #amd
Jan 28, 2024 at 7:57pmWeb
Show threadmadmaxJan 29, 2024

For anyone who has the same problem and looking for a solution, take a look at this thread https://forum.level1techs.com/t/ftpm-reset-prompt-every-time-the-system-boots/206383

tl;dr: disabling fTPM in bios would solve it for win10 and reset is recommended for win11 users.

fTPM reset prompt every time the system boots

Hi everyone, A friend of mine getting these fTPM prompts everytime the laptop starts and its a dell inspiron laptop with windows 11. I haven’t used windows in a while and Windows 10 was the last one that I had used. The prompt is this Press Y to reset fTPM, if you have bitlocker or encryption-enabled system, the system will not boot without a recovery key. Press N to keep previous fTPM record and continue system boot, fTPM will NOT be enabled with new CPU unless fTPM is reset (reinitialized)...

Level1Techs Forums