Ian Stronge#SoftwareMessups
'Fortunately, common sense prevailed in our case because of management’s willingness to listen and learn, and a corporate approach was adopted with the in-house development of a replacement system, which was publicised as an updated version of the original rather than a completely new system. Reputations and jobs saved, as well as a much-improved service'
https://www.theguardian.com/uk-news/2024/jan/12/post-office-scandal-calls-for-reflection-and-justice
'Fortunately, common sense prevailed in our case because of management’s willingness to listen and learn, and a corporate approach was adopted with the in-house development of a replacement system, which was publicised as an updated version of the original rather than a completely new system. Reputations and jobs saved, as well as a much-improved service'
https://www.theguardian.com/uk-news/2024/jan/12/post-office-scandal-calls-for-reflection-and-justice