Now Hiring: Perforce Software, Enterprise Architect - Pune, India

Job Position: Enterprise Architect Position Location: Pune, India. Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world's leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA. Position Summary: Perforce is seeking an Open Source Software (OSS) Support Engineer to join the OpenLogic team. Under remote supervision, this engineer will use their knowledge and skills from previous experience and from on-the-job training to conduct root cause analysis and help our customers resolve mission critical problems in complex distributed environments. The ideal candidate is expected to be self-motivated, proactive, and results oriented. Our engineers are responsible for facilitating frequent and timely customer interactions via e-mail, web portal, phone, and video conferences. The OSS Support team is the tip of the spear for OpenLogic's customers, so all candidates must possess excellent written and verbal English communication skills. They also work closely with members of our internal Sales and Professional Services, so we require a team player with a positive attitude and a willingness to listen, learn, and share knowledge. At OpenLogic we do open source right, and our people make it happen. We provide the technical expertise required for maintaining healthy implementations of hundreds of integrated open source software packages. If your skills meet any of the specs below, now is the time to apply to be a part of our passionate team. Job Responsibilities: Interact with end users on technical problems. Tiers 1, 2 and 3 support for open source products. Drive resolution to problems, which include: Open source software issues Questions around open source software usage Questions around use and best practices Review customer architecture and design implementations Research, understand, and advocate open source software Interact with various open source communities Serve in case assignment rotation Share knowledge via blogs, brown-bags, and conference session Competencies: Strong Linux background required Some programming experience required Understanding of networks and networking protocols Experience with virtualization and containerization at scale Database administration experience very desirable Experience working in production environments, especially enterprise/carrier environments Understanding of DevOps and automation concepts Strong troubleshooting and problem solving abilities Fast and creative thinker, quick on their feet to respond quickly to complex and difficult problems Proven track record of acquiring strong proficiency in new technologies quickly Good communication skills and strong customer service orientation. Ability to work in a 24/7, 365 day a year Support Organization, and be on rotation for critical customer issues during off business hours. Experience: Minimum of 3 years of software development and design or systems administration or level 3-4 technical support experience At least 2 years in a senior position ( senior/lead developer, engineer, or DBA) Minimum 3 years implementation and troubleshooting experience in Linux, Java, Kubernetes, and/or Hadoop Preference given to candidates with implementation and troubleshooting experience on other broadly adopted open source technologies (e.g. Kafka, Spark, Solr, ActiveMQ, RabbitMQ, Artemis, Tomcat, Wildfly, CentOS, Docker CE, InfluxDB, Cassandra, etc) Experience working with a geographically dispersed virtual team. If you are passionate about the technology that impacts our day-to-day lives and want to work with people as talented and dedicated as yourself, apply today! www.perforce.com Perforce is an equal opportunity employer. We value diversity and celebrate its strengths.