#ITILv4: if you buy Gmail from Google it's a set of “joint activities performed by service provider and a service consumer to ensure continual value co-creation based on agreed available service offerings”.
Google: Thanks for the cash, don't worry, we won't warn you if we shut down Gmail. And who are you anyway?
But seriously, believing in a equivalent partnership between a Big Tech and it's end client is a bit of a sick joke.