Hmm... n=1 take but I have spend plenty of time in online forums and most mods I have met are reasonable and well balanced people.
But then I also think that arguments should be about learning and not about winning.
@rachelmetz @willoremus @johnlehet
Andrew Lee, millionaire tech entrepreneur and free speech absolutist, took control of Freenode, an IRC network with 90k active users, in May 2021. He completely destroyed it in just six weeks with policies identical to Musk's.
All the existing staff immediately quit to start a new network, so Lee banned anyone talking about that new network.
The only one of Lee's mistakes that Musk hasn't yet made is accidentally deleting the user database.
@rachelmetz @willoremus @johnlehet
Like Musk, Lee's free speech policies were at first cautiously welcomed by some users. But also like Musk, even those users quickly turned against him as his rules became increasingly arbitrary and hypocritical.
@rachelmetz @willoremus @johnlehet
Some more things Musk and Lee both did:
* Bringing in their own team of sycophants to take over.
* Those teams accidentally breaking login services multiple times.
* Privately begging for help while publicly attacking the same people.
* Banning mention of *any* competing platform.
* Banning well-known users for spurious reasons.
* Unbanning well-known racists and trolls, and giving them elevated mod privileges.
* Driving away sponsors.
@rachelmetz @willoremus @johnlehet
They are also very similar in personality:
* Spending 90% of their day trolling people on the platform.
* Daily repeating qanon/gr/anti-vax/woke/cancel culture/other conspiracy theories.
* Claiming to be "neither left nor right" while explicitly supporting the most extreme wing of the GOP.
* Workplace harassment lawsuits from ex-staff of their other companies.
@rachelmetz @willoremus @johnlehet
In the end, the only part of Freenode that Lee owned was the domain name and trademark, and today that is all that is left of it. Everyone moved to libera.chat, run by the old staff on the old donated servers, and you can't tell the difference.
Andrew Lee also claims to be the rightful heir to the throne of a unified Korea. At the time I thought he was an Elon Musk wannabee, but now I realise Musk is just a richer version of the same character.
@willoremus yup. I'm of the 1200 baud modem generation, and have seen this sort of implosion too many times - although to be fair, not for at least 10 years.
Regardless of what group / forum / server it was, the outcome was always the same: all the regular people who just wanted to hang out and chat about whatever it was that brought them together found another place to be an internet community, while the dictator and their flunkies became increasingly unhinged in what remained of the original forum.
However this is by far the biggest online hissyfit of the admin I've ever seen.
That's why moderation has to be explicitly rules-based, consistently applied, and it has to be delegated to teams so that individuals don't create fiefdoms.
A great example of this would be, (shocking), the Twitter *trust and safety team* that he disbanded?
@willoremus I have a recent example! A bit geeky FWIW:
I *was* a member of an auto forum where one poster was routinely posting a common misconception about how brakes work (bigger brakes stop a car faster than stock) so I posted politely why it's false along with the math & physics of it. I got insta-banned for spam. Mod has a viewpoint and bans anyone who doesn't share it.