Chenhao Tan
Estelle Smith 🌟Our #CSCW2022 paper titled "The Impact of Governance Bots on Sense of Virtual Community: Development and Validation of the GOV-BOTs Scale" is now available in the ACM DL at: https://dl.acm.org/doi/10.1145/3555563.
Thanks to co-authors Irfanul Alam, @bkeegan @chenhaotan and @anitablanchard!
Short medium blog post here, if you want the quick summary: https://medium.com/acm-cscw/introducing-the-gov-bots-psychometric-scale-for-measuring-users-perceptions-of-bots-in-online-23f19f11c6ae
The Impact of Governance Bots on Sense of Virtual Community: Development and Validation of the GOV-BOTs Scale: Proceedings of the ACM on Human-Computer Interaction: Vol 6, No CSCW2
Bots are increasingly being used for governance-related purposes in online communities, yet no instrumentation exists for measuring how users assess their beneficial or detrimental impacts. In order to support future human-centered and community-based ...