Bank Fires Workers in Favor of #AIChatbot, Rehires Them After #Chatbot Is Terrible at the Job

Yet another tale of #AI's less-than-stellar employee track record has emerged.

By Lucas Ropek Published August 22, 2025

"Companies all over the world are currently racing to shrink their #workforces and replace them with AI. Often, it seems, this isn’t working out for the firms involved. Case in point: A bank in Australia recently did so, but then had to ask its workers to come back after it turned out that the chatbot that it had launched to replace them couldn’t cut the mustard.

"Last month, the Commonwealth Bank of Australia announced that it would be laying off 45 customer service workers as it rolled out a new AI-powered ‘voice bot’ that could supposedly do their job, Bloomberg reports. The bank claimed that the chatbot reduced the bank’s call volume significantly. However, the #WorkersUnion got involved and says it has determined that wasn’t the outcome.

"Australia’s Finance Sector #Union, which represents workers in the banking industry, called BS on the bank’s claims and engaged #CBA in a workplace relations tribunal. Now, it appears that the bank has admitted it made a grievous mistake, telling Bloomberg that its initial assessment that the customer service reps were no longer needed 'did not adequately consider all relevant business considerations and this error meant the roles were not redundant.' "

Read more:
https://gizmodo.com/bank-fires-workers-in-favor-of-ai-chatbot-rehires-them-after-chatbot-is-terrible-at-the-job-2000646573

#Unions #UnionsAgainstAI #AISucks #HumanJobs #CorporateGreed

The longest strike in decades by Las Vegas hotel workers has come to an end. The Culinary Workers Union announced Wednesday that workers voted unanimously to ratify a new contract with Virgin Hotels Las Vegas. Workers walked off the job just before dawn Nov. 15. Read more: https://bit.ly/3EhlAg5

#workersunion #lasvegas #usa #news

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https://www.socialnews.xyz/2025/01/23/las-vegas-hotel-workers-union-reaches-deal-with-casino-to-end-longest-strike-in-decades-video/

#lasvegas #news #usa #workersunion

Suspicious. Workers at #Volkswagen in #Chattanooga, US, tried to unionise in 2019 and 2014 at this site, and failed. Now in 2024, the very same workers vote on unionisation and 80% are for it.
So far so good. Congrats.

But what I actually think happened was this: before 2024, sinister groups in the US sabotaged unionisation by injecting such campaigns with lies. As per usual.

But these obnoxious criminals staid away from this year's voting. And that's why 30% of, presumably, the very same workers who voted against in 2019 (and 2014), this time round voted in favour.

Why would they stay away tho? My inkling is that they are betting on VW becoming uncompetitive due to rising cost in the work force. After all, that's what MAGA is all about, isn't it, driving foreigners out.
That the next site in focus for unionisation according to the thread, is #Mercedes in #Alabama only supports my suspicion: https://twitter.com/MorePerfectUS/status/1781498043139018834
#Union #WorkersUnion

I was wondering if their was any workers union at Red Hat, more precisely in North America, as I know their is a section of Solidaires Informatique here in France. Does any one at Red Hat, or that is knowledgeable, could explain, if possible, the state of workers unions at Red Hat in North America?

#RedHat #Unions #WorkersUnion #WorkersRights #SolidairesInformatique