#Zendesk is acquiring #Forethought, a #customerservice #automation software company, to enhance its #AIproducts and accelerate its product roadmap. The acquisition, expected to close by March, will integrate Forethought’s technology into Zendesk’s offerings, including specialised #agents and #voiceautomation. https://techcrunch.com/2026/03/11/zendesk-acquires-agentic-customer-service-startup-forethought/?eicker.news #tech #media #news
Zendesk acquires agentic customer service startup Forethought | TechCrunch

Forethought was years ahead of its time and the 2018 winner of TechCrunch Battlefield.

TechCrunch

If you’re diving into Voice AI development, building reliable and scalable voice agents isn’t as simple as just integrating speech recognition.

Learn practical solutions to these challenges, powerful AI voice agents that actually work. 🤖✨

👉 Read the full article here:
https://medium.com/@addisonolivia721/3-common-problems-youll-face-in-your-voice-ai-project-in-2026-007249fee505

#VoiceAI #VoiceAIDevelopment #ConversationalAI #AIVoiceAgents #RubikChat #SpeechRecognition #NaturalLanguageUnderstanding #VoiceUX #AIChatbot #ContextAwareAI #VoiceAutomation #EnterpriseAI #TechTrends

AI support tools are evolving fast — and 2025 belongs to platforms that offer voice + WhatsApp + chat + workflow automation together.

Aisa-X ranks #1 because it provides:
• AI Voice Agent for unlimited calls
• WhatsApp and chat automation
• Fully customized workflows
• Deep integrations with legacy systems
• 24/7 multilingual support
• Dedicated engineering team support

Explore more:
https://aisa-x.ai/blog/comparison-of-the-best-ai-customer-support-agent/

#AisaX #AI #CustomerSupport #VoiceAutomation #WhatsAppSupport #CXAutomation

Still chasing people for RSVPs?

Let Aisa-X AI handle that for you. 🤖📞

No more endless calling.
No more messy spreadsheets.
No more last-minute RSVP confusion.

👉 https://aisa-x.ai/ai-voice-event-rsvp-agent/

#AisaX #AIEventRSVP #AIVoiceAgent #VoiceAutomation #EventTech #EventManagement #AIForEvents #AutomationTools #FutureOfEvents

Post by @telecrmtech · 1 image

💬 0  🔁 0  ❤️ 0 · How Calling Bots Are Changing the Way Businesses Operate · 👉 The Rise of Calling Bots: How AI Is Transforming Business Communication Calling Bots and Conversational Agents are au…

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Beyond "Press 1": How the Best IVR Systems Personalize Every Call

Discover how modern IVR systems go far beyond basic menus, using AI and personalization to recognize callers, streamline interactions, and deliver faster, more human-like support experiences.

Read more here: https://telegra.ph/Beyond-Press-1-How-the-Best-IVR-Systems-Personalize-Every-Call-09-27

#IVRSystems #SmartIVR #CustomerExperience #AIinCallCenters #PersonalizedSupport #CallCenterTechnology #VoiceAutomation #CXInnovation

Call centers are being rescued… by bots. And no, it’s not sci-fi. 🤖

Remember the chaos of traditional call centers? Long wait times, frustrated customers, overwhelmed agents… the whole vibe was off.

But with no-code AI platforms like Voiceflow, that’s all changing.

✅ Drag and drop interfaces
✅ Natural Language Understanding (NLU)
✅ Seamless API integrations
✅ 24/7 support without burnout

The result? Happier customers. Empowered teams. And voice assistants that actually get your business.

Industries from healthcare to retail are already building these bots, without writing a single line of code.

Want to see why it’s easier than you think?

#ConversationalAI #VoiceTech #CustomerExperience #CallCenterAI #NoCode #AIForCX #VoiceAutomation #AIstrategy #DigitalTransformation #PromptEngineering #AItools #CustomerSupport #AIInnovation #Voiceflow #IVR #CXDesign

https://www.linkedin.com/pulse/ai-rescue-how-no-code-bots-saving-call-centers-reynaldo-garcia-jr--c9clc?utm_source=share&utm_medium=member_ios&utm_campaign=share_via

AI to the Rescue: How No-Code Bots Are Saving Call Centers

Remember when call centers sounded like a chaotic beehive? Agents repeating the same script for the hundredth time, customers waiting forever, and the entire experience feeling more like a necessary evil than a service win? Yeah..

"As we try to normalize artificial interactions with human-like computers, having zero control over a device you’ve let into your home just so some product manager can juice their engagement KPIs is annoying and also kind of terrifying. Tech companies have to recognize just how powerless these interactions make the consumer feel."

Alexa, what happened? | #VoiceAssistants #VoiceAutomation | Margins by Ranjan Roy and Can Duruk
https://www.readmargins.com/p/alexa-what-happened

Alexa, what happened?

Sometimes innovation just ain't enough

Margins by Ranjan Roy and Can Duruk