Rebecca BredinIs there a much of a #TravelAgent community on here? I need to bitch about the changes at #VirginVoyages and I know I can't do it on my business page or with any of my actual friends because they neither know or care.
But holy shit. The announcement of their new AI chatbot Ruby is going about as well as you can expect. It's INSANE to see just how sour the relationship between VV and the First Mates (aka agents) has gotten in two years. I'm convinced that the reason John Diorio suddenly left as VP of North America sales is because they really made his life difficult with the changes over the past two years. I miss John. He really cared about the travel agents. I feel like Virgin would rather people book through their site. Like, obviously they're prefer that because then they don't pay commission, but they're not even trying to make it seem like they care. #Cruises #FediTravel #Travel
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