After an hour on hold with #VirginMedia Ireland I managed to have the "I would like to cancel service" conversation with their retention drone.

I'm assured that Virgin have fiber available at my address today (they don't, despite virgin media wholesale having nailed fibre to our gutters nine months ago).

Also that OpenEir won't have fibre available here for six months (despite my having had it installed a month ago).

I'm so much less concerned about leaving them than I was this morning.

Oh dear. As a #Brsk customer I've been migrated to #YouFibre, but now I'm getting marketing emails for the latter saying they'll buy me out of my current contract (with them) if I switch to them.

Nice to know that they offer 200Mbit for the same price I'm currently paying for 150 though, that's probably worth looking into. Only a 12 month contract so I should be able to escape before #VirginMedia, the new owners of YouFibre, screw everything up.

#UKISP #FTTP

I'm slowly weaning myself off #VirginMedia. Phone lines have gone digital via another service. (@aaisp)

E-mail will go (through relays) to my own server, once I get that tied down. Progress is being made in that direction.

And then it will be down to the connection, and byebye #Virgin, and their inflation +3.5% scam for good.

" #VirginMedia #O2 lost nearly 400,000 customers thanks to price hikes"

Gosh, who would ever have seen that coming? Give the finger to your customers, and you shouldn't be surprised if they give you the finger back! 🙄

(If your UK #mobile network has dialled up prices over the past year, you should look around for a better deal. Lots of competition on prices, #TextToPort makes switching easy, and most #MVNO services offer much better deals than the "Big Networks")

https://www.independent.co.uk/news/business/virgin-media-o2-price-increase-contract-b2923060.html

Virgin's left hand doesn't know what Virgin's right hand is doing... and what it is doing is sticking sharp objects up Virgin's own bum.

They had a rep at our door every other week to sell us their FTTP.

We did decide it looked like it made sense for us in the end, and in our last place we were trouble free Virgin customers for over 6 years.

Yesterday I got a call to tell me they would be at our place to do the install 13:00-18:00 this Saturday.

Then today I got this text.

I put the order in on December 17th... install now rescheduled to 17th of fucking March.

(This is must be about the 4th, maybe 5th, reschedule.)

#VirginMedia #FTTP #Fail

RE: https://mastodon.social/@ispreview/116091882164922975

As somebody who escaped #VirginMedia for #Brsk, I'm deeply unhappy about this news. Probably won't jump ship immediately but I anticipate rising prices, worse customer support, and more web filtering over the next few years.

I'm just hoping they don't go the whole hog and remove #IPv6 support which Virgin still doesn't have.

Come on #VirginMedia - all recordings or viewings from C4 are broken up. As is the first episode of the new Mock the Week on TLC.

And streaming from C4 is not great either.

And the web site does nothing to help me sort it.