"Our biggest challenge as technical writers is bridging the gap between the tech we document and the users trying to understand it. LLMs provide us with the support we need to build that bridge. But it’s more than just a bridge to the user; it’s a mirror for the self. Running a draft through an LLM allows me to remix, rewrite, and truly understand what I’m trying to say. I’m not mindlessly generating with AI; I’m thinking through AI. It’s the writer’s equivalent to rubber duck debugging.
The tools we build using LLMs also allow our words to materialize as direct product impact and socialize our thoughts inside organizations. Think of the typical debates over a confusing user interface. Before, I used to argue based on my own expertise and intuition. Today, I could say, “I ran our docs through Impersonaid and it got stuck at this exact step. Here’s the full transcript.” Suddenly, my argument becomes a reproducible linguistic experiment"
#AI #GenerativeAI #TechnicalWriting #SoftwareDocumentation #UserPersonas #LLMs #Chatbots #SoftwareDevelopment #TechnicalCommunication
https://passo.uno/thinking-better-through-ai/