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AI as a Catalyst for More Efficient Process Analysis in Public Administration
Digital transformation is essential to making public administration more efficient and easing the workload of public-sector employees. In practice, however, process analysis is often still shaped by manual and time‑consuming tasks. Researchers led by Prof. Dr. Anna‑Maria Oberländer, Junior Professor of Information Systems and Digital Transformation at the University of Bayreuth, have examined how artificial intelligence can be used to support the targeted development and continuous improvement of process management in public administration.







