Lees dit stuk van @nielspflaeging niet als pitch maar als observatie en gebruik dat voor reflectie. Niet wat is er mis met #TQM #Agile en #Lean maar wat is er mis met ONS bij de adoptie van iets dat begon met een goede intentie.
Ga pas na die persoonlijke reflectie op zoek naar alternatief, bijvoorbeeld #BetaCodex
https://betacodexnetwork.substack.com/p/what-went-wrong-with-tqm-lean-and
Fads & failure: What went wrong with TQM, Lean and Agile?

None of the big management movements of the last decades delivered on its promises. Losing faith in transformation would still be a mistake

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Ligaturen sind kein typografisches Tieffluggebiet und die Lektoren der Süddeutschen sind leider keine Kampfflugzeuge im Widerstand gegen terroristisch falsch gesetze Ligaturen. 🤭

#SZ #Schrift #Typografie #Ligatur #FF #Süddeutsche #Zeitung #TQM #Bundeswehr

@samuelpepys I see you’ve been reading Deming’s 14 principles of quality management #TQM
TQM

Little Jesus, Elsa y Elmar, Ximena Sariñana · Río Salvaje · Song · 2016

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Deming’s system of profound knowledge: 14 points for system improvement

Another from Deming while I’m on the theme.

Not much needs to be said – I think it does a lot of talking itself.

Deming promoted:

·        Ceasing the dependence of trying to inspect-in quality

·        Aim for continuous learning, testing and improvement (e.g. plan, do, STUDY, act)

·        He was critical of zero defect approaches, arguing them to be insufficient

·        “Drive out fear, so that everyone may work effectively for the company”

·        On fear, he said in the New Economics that “Fear invites wrong figures. Bearers of bad news fare badly. To keep his job, anyone may present to his boss only good news”

·        “Eliminate slogans, exhortations, and targets for the workforce asking for zero defects and new levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the causes of low quality and low productivity belong to the system and thus lie beyond the power of the workforce”

·        Remove barriers that “rob the hourly worker of his [or her] right to pride of workmanship”

·        “Remove barriers that rob people in management and in engineering of their right to pride of workmanship”

Shout me a coffee

Refs:

1) A Theory of Quality Management Underlying the Deming Management Method Author(s): John C. Anderson, Manus Rungtusanatham and Roger G. Schroeder Source: The Academy of Management Review, Vol. 19, No. 3, Special Issue: “Total Quality” (Jul., 1994), pp. 472-509

2) The New Economics, 2nd Ed. WE Deming

LinkedIn post: https://www.linkedin.com/posts/benhutchinson2_another-from-deming-while-im-on-the-theme-activity-7307234533173514240-dzUn?utm_source=share&utm_medium=member_desktop&rcm=ACoAAAeWwekBvsvDLB8o-zfeeLOQ66VbGXbOpJU

#books #business #deming #improvement #leadership #lean #learning #pcsa #pdca #pdsa #politics #Productivity #totalQualityManagement #tqm
TQMを活用した開発プロセスの品質向上事例 - Qiita

はじめに開発プロセスの品質を向上させたいと考えているものの、「どこから手をつければ良いかわからない」「改善策が思いつかない」と悩んでいませんか?プロセス品質の向上は業務の効率化や納期の遵守、さら…

Qiita
Rekordních 1,053 milionu cestujících přepravily v roce 2024 červené autobusy městské hromadné dopravy ve Valašském Meziříčí. Letos navíc vzniknou nové zastávky v těsné blízkosti největšího sídliště Vyhlídka.
#TQM #ValašskéMeziříčí https://www.transportminutes.eu/bezplatnou-mhd-ve-valasskem-mezirici-vyuzilo-milion-cestujicich/
Bezplatnou MHD ve Valašském Meziříčí využilo milion cestujících - Transport Minutes ®

Rekordních 1,053 milionu cestujících přepravily v roce 2024 červené autobusy městské hromadné dopravy ve Valašském Meziříčí. Letos navíc vzniknou nové

Transport Minutes

Deming is said to have 'dismissed' a lot of what #TQM centers as "essential but unimportant" & trying to figure out what was meant by that.

I think, but can't be sure, he was expressing something an old manager referred to as "table stakes": You have to have it, or you can't move forward; hence, "unimportant" bec you wouldn't be there if you didn't have it.

I think that must be wrong because it's painfully obvs how much money can be made w/o the barest quality mgmt.

https://techhub.social/@BetaCodex/110260312234709856

BetaCodex | Freedom at Work (@[email protected])

“Dr. Deming never allowed the term ‘TQM’ to go unchallenged. At a meeting in Scotland, he saw a TQM poster on the wall. “Is this a TQM meeting?” he said. “I wouldn’t have come if I’d known. There is such a thing as guilt by association”. This startled many people, because the parts of the Deming philosophy that have an obvious and immediate appeal deal with the continual improvement of products and processes. These are often described as TQM. But they are just the things that Dr. Deming dismissed as ‘essential but unimportant’ “. From: Kerridge, D. and S. Kerridge (1995) ‘Guilty by Association’, British Deming Association internal publication ‘Variation’, January #deming #agile #totalquality #lean #leanmanagement #betacodex #tqm #agility

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