Ga pas na die persoonlijke reflectie op zoek naar alternatief, bijvoorbeeld #BetaCodex
https://betacodexnetwork.substack.com/p/what-went-wrong-with-tqm-lean-and
Ligaturen sind kein typografisches Tieffluggebiet und die Lektoren der Süddeutschen sind leider keine Kampfflugzeuge im Widerstand gegen terroristisch falsch gesetze Ligaturen. 🤭
#SZ #Schrift #Typografie #Ligatur #FF #Süddeutsche #Zeitung #TQM #Bundeswehr
Deming is said to have 'dismissed' a lot of what #TQM centers as "essential but unimportant" & trying to figure out what was meant by that.
I think, but can't be sure, he was expressing something an old manager referred to as "table stakes": You have to have it, or you can't move forward; hence, "unimportant" bec you wouldn't be there if you didn't have it.
I think that must be wrong because it's painfully obvs how much money can be made w/o the barest quality mgmt.
“Dr. Deming never allowed the term ‘TQM’ to go unchallenged. At a meeting in Scotland, he saw a TQM poster on the wall. “Is this a TQM meeting?” he said. “I wouldn’t have come if I’d known. There is such a thing as guilt by association”. This startled many people, because the parts of the Deming philosophy that have an obvious and immediate appeal deal with the continual improvement of products and processes. These are often described as TQM. But they are just the things that Dr. Deming dismissed as ‘essential but unimportant’ “. From: Kerridge, D. and S. Kerridge (1995) ‘Guilty by Association’, British Deming Association internal publication ‘Variation’, January #deming #agile #totalquality #lean #leanmanagement #betacodex #tqm #agility
Strikes me as I sit here that the obsession in Silicon Valley ethos with #MVP* can basically amount to a perverse variant on #TQM - call it "Total MVP" - where standard they aim for isn't 'zero errors', it's 'what's the shittiest, lowest-effort thing we can get away with?'
[inspired by https://phire.place/@eaton/111135477531937259, because I've had this feeling about Twitter for years w/o having clearly articulated it for myself, & what @eaton's noticing here could be a good example.]
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*Minimum Viable Product
So, I've been working on migrating my Twitter archive over to something sort-of-like a permanent home, in case something were, to, you know... happen. That means I've been doing a full archive export once a month for about six months. What's interesting and weird is that tweets are "falling out" of the newer archives. Doesn't seem to be any rhyme or reason, but some are just gone. Will be poking around a bit, but it seems like it invalidates the whole point of, you know… the archive.